Customer Comments


I have had the pleasure of staying at El Faro in Playa Del Carmen three times now. I always have a wonderful and relaxing stay. The condo and the property is always very neat and clean. The property staff and management is always very courteous and very helpful. Caribbean Beach Properties does a great job maintaining and securing this property.
— Whittaker, El Faro, Coral 402
The staff at CBP has been excellent in taking care of my property in Playa Del Carmen and my guests often mention how friendly and helpful the staff is and that the condo is very clean. Giselle is especially wonderful and very prompt in getting back to me.
— Shawn, El Faro, Reef 202
I have been impressed with their services. They are trustworthy and honest – great business partners! They go above and beyond their responsibilities.
— Scott, Plaza Marina, S6
Day-to-day maintenance is excellent and follow-up on problems is good.
— Rahul, Xaman Ha, 7116
We have been a client of Caribbean Beach Properties for the past 7 years. Owning a property in a foreign country can be challenging but working with them has reduced all the problems and hardships and made for a wonderful experience. From paying our bills to making sure our property is always in top shape, they have always been reliable. Their booking people have been wonderful to work with as well. They stay in touch to make sure our calendars are coordinated and always send me an email to know we have a new booking. They treat our guests so well and I regularly get emails letting me know how great their customer service is when my guests return from their vacation. The maid service is also fantastic. After 7 years of heavy rentals, our place always looks fresh and clean.

Their accounting statements come out via email and if there are any questions, they are very quick to respond. I can’t imagine owning a property in Mexico and NOT working with them. I would highly recommend their services to anyone looking for a hassle free ownership experience.
— Aviano, El Faro, Reef 304
I am always very happy with the immediate attention you and your team give to any situation that arises. Plus happy with the quality service in cleaning and maintenance that CBP is providing!
— Dorgelo, Corto Maltés, 202
I would like to thank the Management and staff at Caribbean Beach Properties for the great job they do in looking after our Condo. They are honest, trustworthy and quick to respond to any issues that come up.
— Paetkau, Xaman Ha, 7120
I have been very happy with the overall cleanliness and care given my condo over the years. Actually the care has improved over the years so that when I come now there is really little to do except shop for things to improve the condo or replace things that are worn. I would recommend CBP to any prospective clients.
— Chapman, Luna Encantada, F3
We bought our condo in Playa del Carmen in 2000 and had a hard time renting it for 14 years with a local property management company. Then we switched to CBP in 2014 and our condo has turned a positive cash flow and profit ever since. CBP does a great job advertising, renting and maintaining our property. Giselle and her team are always available to take care of our guests and any problems. They also help with improving our unit, and do a fantastic job of keeping the costs down. In addition, the entire organization is professional and provide detailed, timely accounting. We are very happy we switched to CBP and wish we had done it years sooner.
— Stoabs, Xaman Ha, 7022
We have been using CBP to manage our condo in El Faro for a few years and have been more than satisfied with the services they provide to us.
They have always kept our place in running order, clean and tidy, with timely reporting of income and expense.
Yesica was ready and willing to come over as many times as I called with ridiculous minor issues – like how to work the TV! And the fact that all the members of CBP that I have had contact with speak English FAR better than my feeble attempts at Spanish is so appreciated!
Keep up the excellent work CBP!
— Davidson, El Faro, Reef 401